Richa Agarwal

Richa Agarwal is an Accounts Receivable Professional and Team Leader with extensive experience in the Order to Cash process, including Collections, Deduction, and Cash Application. They managed teams of up to 21 employees for two international clients and implemented Risk Assessment & Mitigation strategies. Richa currently serves as a Senior Credit & Collection Analyst at Twilio and as a Process Expert at Siemens while pursuing a Bachelor of Commerce from Calcutta University. Their past role involved starting as a Management Trainee at Genpact from 2009 to 2018.