Sergio E. is a Senior Manager of Technical Support at Twilio, where they lead a growing team of engineers to provide excellent service to customers. Previously, they served as a Cisco TAC Account Supervisor at Foundever and a Team Manager at Sitel Group, where they motivated teams and ensured performance aligned with business goals. Sergio holds a degree in Industrial Engineering with a focus on Business Logistics from Universidad del Norte, which they completed in 2008. Passionate about team building and individual growth, they emphasize fostering genuine connections and client satisfaction.
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