Ted Smoot currently serves as a Staff Technical Account Manager at Twilio, a position held since December 2023. Prior to this role, Ted held various positions in customer success and technical management, including Customer Success Manager and Technical Support Manager at ZEBEDEE from January 2022 to October 2023, and Technical Account Manager at WordPress VIP from June 2021 to December 2021. Earlier experience includes roles at Mister Window Holding Corp. as Technical Customer Success Manager, Vandalay Management, LLC as Technical Project Manager, Aptus Software Labs as Customer Success Manager, and Echo360 as Customer Success Manager. Ted began professional education with a 3-year Marketing Program at Northern Virginia Community College after graduating from Park View High School. Ted's career has been marked by a commitment to customer success and technical support.
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