Todd Andersen is a seasoned Solutions Architect with extensive experience in contact center solutions and technology roles. Currently employed at Twilio Inc. since January 2019, Todd has previously held positions at Eleveo, Serenova, Genesys | Interactive Intelligence, Valcom, Intel Corporation, Verio, and ACR Internet Services, showcasing a strong background in system engineering, VoIP, and IT support. Todd's expertise encompasses solution architecture design, workforce optimization, and cloud-based contact center technologies, underpinned by a Bachelor of Science degree in Computer Science from Utah Valley University.
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