Wes Howard has extensive experience in technical support and account management, currently serving as a Technical Account Manager at Twilio since October 2021. Prior roles include Technical Support Engineer at Yooz USA, and Sr Technical Support Engineer at Acoustic and IBM, where responsibilities included assisting client developers and marketers with website tagging for analytics. Wes has also held positions as Database and Dialer Administrator at Vacation Tour and Travel, Owner of a freelance consulting business, and various technical support roles at Dell, Volt Technical Resources, ICL, and Aegis. Wes holds an Associate of Arts in Computer Engineering from Keiser College and has additional education from the University of South Florida.
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