Andy Glover

Andy Glover is a senior leader with extensive experience in customer experience, digital transformation, and marketing. Currently serving as the Head of Customer Experience at Twinkl Educational Publishing, Andy leads strategies that enhance customer insight and engagement. They have previously held key positions at Vodafone and Places Leisure, where they successfully implemented transformational change, managed customer service teams, and drove significant improvements in Net Promoter Scores across various sectors. With a strong educational foundation in Managerial & Administrative Studies from Aston University, Andy is recognized for their focus on team empowerment and customer-centric approaches.