Michael Lim is an experienced professional with a strong background in customer experience and operations. Currently serving as a Senior CX Specialist and Account Manager II at Twitch since November 2020, Michael previously held roles at the same company as a CX Specialist from July 2017 to April 2020. Prior to Twitch, Michael managed BATTLE CITY GAMES, LLC from August 2014 to June 2017, focusing on inventory, merchandising, and e-commerce, including Amazon FBA. Earlier career experiences include working as a Marketing Assistant at Powercolor Computer, Inc. from March 2013 to June 2014, where responsibilities included producing reviews for graphics cards and collaborating with content creators, as well as serving as Web Forum Administrator for Sapphire Technology from November 2011 to March 2013. Michael holds a Bachelor of Arts in Political Science and Government from UC Irvine and has studied Korean Language at Yonsei University, along with an Associate of Arts degree from Orange Coast College.
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