Haitham Farouk

Haitham Farouk is a Service Delivery Manager at TWMA, where they focus on driving customer excellence, cost efficiency, and data-driven performance while being accountable for P&L. They have extensive experience in operations management, starting with their role at Colgate-Palmolive as a Team Leader in Egypt. Prior to their current position, they held various roles within TWMA, including Operations Coordinator and Base Operations Manager, and worked as a Planning Engineer at Ship&CREW Egypt and a Technical Office Engineer at ICC International Coke & Ferro Alloys Company. Haitham holds a Bachelor's degree in Mechanical Engineering from Alexandria University, which they earned between 1999 and 2005.