Danielle Kerr is an experienced professional in Salesforce management and business analysis. Currently serving as a Senior Salesforce Support Manager at Two Labs since April 2020, Danielle oversees the backlog of Salesforce enhancements, facilitates the documentation and evaluation of business requests, and employs agile methodologies for prioritization. Previously, Danielle worked at Verizon Wireless from April 2013 to April 2020, holding positions as a Senior Salesforce Specialist and Senior Business System Analyst, where responsibilities included engaging with business stakeholders and developing user requirements for various enhancements. Danielle also has experience as a Global Enterprise Advisor, focusing on client contract implementations and relationship management. An early internship with Big Brothers and Big Sisters involved running an afterschool program for children. Danielle holds a Master's degree in Project Management from Strayer University and a Bachelor's degree in Human Development and Family Studies from Bowling Green State University.
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