Michael Whitehurst is a seasoned customer success and support expert with extensive experience in technology and leadership roles. They have held significant positions at companies such as Everbridge, Vapor.io, and NetIQ, where they built and managed global support teams, driving improvements in customer satisfaction and operational efficiency. Currently, Michael serves as the Director of Customer Experience at Voltage Park and as the Fractional COO at twrk, where they implement strategies to enhance customer retention and optimize organizational processes. A mentor to others in diverse career stages, Michael also enjoys world travel and photography.
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