As the situation around COVID-19 progresses, it is with a heavy heart that we have made the necessary decision to close our gates to visitors.

Travel & Leisure

Twycross Zoo

Twycross Zoo's headquarters in Atherstone, United Kingdom

Sharon Redrobe

Craig Dunkerley

Hannah Richards

Jamie Turner

Samantha O'Connor

Andrew Ridout

Craig Watson

The Animal Care & Conservation Team at Twycross Zoo is dedicated to the health, welfare, and enrichment of the diverse animal species within the zoo. This team is responsible for daily animal care routines, habitat maintenance, and implementing enrichment activities to promote natural behaviors. They also engage in educational programs to inform the public about conservation efforts and collaborate on research initiatives to support global wildlife conservation.

Animal Care & Conservation Team

This department focuses on educating the public and stakeholders about conservation efforts and environmental stewardship.

Conservation Education

This department oversees the strategic direction and policies of the organization through its board of trustees.

Board Governance

The Retail Team at Twycross Zoo is responsible for managing and optimizing the zoo's retail operations, including gift shops and merchandise sales. They ensure an excellent customer experience while maximizing revenue through effective product displays and inventory management. Team members handle daily retail activities, strategic planning, and administrative support to maintain smooth and profitable operations.

Retail Team

This department focuses on enhancing visitor interactions and ensuring a positive engagement experience.

Guest Experience

This department oversees and optimizes the operational processes to enhance business efficiency and effectiveness.

Twycross Zoo

Org chart

Teams

Animal Care & Conservation Team

Conservation Education

Board Governance

Retail Team

Guest Experience

Operations Management

Offices

Twycross Zoo

Org chart

Teams

Animal Care & Conservation Team

Conservation Education

Board Governance

Retail Team

Guest Experience

Operations Management

Offices

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