Michel L.

Michel L. has a diverse range of work experience. Michel recently worked at TX Group AG as the Head of Service Desk and On-Site Support. Prior to this role, they held a position as Product / Service Owner Collaboration at the same company. Before joining TX Group AG, Michel worked at Tamedia as an Employee in the Google Competence Center, providing customer support and interface functions related to Google Services. Michel also worked as an IT-Support Engineer at Tamedia and as an IT Support Engineer at Tamedia AG, where they additionally worked on IT projects and in IT controlling. Michel's earlier experience includes working as a Project Employee at The Swiss Post and as an IT Systems Engineer at Ivaris AG, where they also completed an apprenticeship as a computer scientist.

Michel L.'s education history begins with an apprenticeship in Systemtechnik at TBZ Technische Berufsschule Zürich, which took place from 2005 to 2009. Following this, they pursued a National Vocational Qualification at AKAD from 2011 to 2012.

In 2017, Michel attended WISS Schulen für Wirtschaft Informatik Immobilien, where they obtained an Advanced Federal Diploma of Higher Education in Business Data Processing Specialist from 2017 to 2019.

Continuing their education, they enrolled at Kalaidos University of Applied Sciences Switzerland and completed the CAS FH in IT-Management from 2019 to 2020. Michel then pursued further studies at Kalaidos University, completing the CAS FH in Wirtschaftspsychologie in 2022 and the CAS FH in New Work & Collaboration in 2023.

In the years 2023 and 2024, they attended Kalaidos University and pursued an EMBA mit Vertiefung in Wirtschaftspsychologie (Mastersemester).

Michel has also obtained several additional certifications throughout their career. In 2015, they obtained the ITIL Foundation Certificate in IT Service Management from EXIN your ICT competence partner. In 2016, they became a Google Apps Certified Administrator through Google. Lastly, in 2019, they achieved IPMA Level D certification from VZPM - Association for the certification for persons in management.