Keith Williams has extensive experience in technical support and management, currently serving as a Senior Manager at Tyler Technologies since March 2009, where responsibilities include directing technical service and support for software products and managing recurring revenue strategies. Previously held positions include Live Video Director at Kensington Community Church, Application Team Lead at New World Systems, and Senior Subject Matter Expert at Amdocs. Keith's career began in 1985, with roles at AT&T and various other technology firms. Keith holds a BA in Interdisciplinary Studies from Wayne State University and an Associate’s Degree in Computer/Information Technology Administration and Management from ICM School of Business.