Michael Morgan is a seasoned customer service professional with extensive experience in various roles across multiple industries. Currently serving as a Senior Customer Service Representative at Tyler Technologies since November 2020, Morgan focuses on testing services, developing training materials, and enhancing customer support. Previously, as a Digital Services Support Specialist at Tyler Technologies, responsibilities included similar service testing and content development. Prior experience includes a Customer Service Representative role at Starmount Life Insurance Company, where assistance was provided to Louisiana state employees during policy enrollments, and a lengthy tenure at Verizon, where Morgan held several positions, including National Operations Coordinator, achieving exceptional quality metrics. Additionally, a brief stint as a Realtor with Coldwell Banker showcases versatility. Michael holds a Bachelor of Science in Marketing from the University of South Carolina.
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