Renata L. is a seasoned technology professional with extensive experience in software support and analysis, exemplified by a long tenure as a Software Support Analyst at Tyler Technologies since 2010. Renata has effectively served as a liaison between clients and development teams, managing project tasks, troubleshooting software issues, and writing SQL queries for data analysis. Prior roles include Technical Business Analyst, Configuration Analyst, and Software Engineer, emphasizing skills in system upgrades, data mapping, and application development across various technologies. Renata holds an MBA from Keller Graduate School of Management and a Bachelor's degree in Computer Science from Universidade Federal de Juiz de Fora. Additionally, Renata is a Reiki Master with a background in providing consultancy services and technical solutions.
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