Doru Calmatui

Customer Operations Specialist at Tymit

Doru Calmatui has a diverse work experience spanning several roles and industries. Doru is currently working as a Customer Operations Specialist at Tymit since August 2021. Before that, they worked as an Operations Manager at Lea Gogo, a start-up offering lactase enzymes for lactose intolerant people. In this role, they were responsible for operations and also involved in the development and analysis of marketing campaigns. Doru worked at Lea Gogo from March 2020 to the present.

Doru also has experience as a Compliance Advisor at GoCardless from April 2021 to June 2021. In this role, they worked on daily KYC verifications and engaged with clients to ensure legal compliance. Doru was trained to prevent fraud and use publicly available tools for risk and compliance.

Prior to that, Doru worked as a Regional Manager at JOE & THE JUICE from June 2015 to September 2020. Doru managed the resources, operations, and people of multiple locations in Central London. Doru implemented marketing and sales campaigns on a regional level and reported to the Country Management.

Doru also worked as a Retail Sales Manager at Solaris in 2014, where they were responsible for customer care, reaching sales targets, and assisting the management team in sales campaign implementation. In 2013, they worked as a Sales Specialist at DEVEO, where they contacted prospective customers, maintained relationships, and identified business opportunities. Doru also has experience as a Team Lead at Amnesty International Moldova in 2011, where they recruited and trained team members and organized various human rights awareness projects.

Overall, Doru Calmatui has a strong background in operations, customer service, compliance, sales, and team leadership.

Doru Calmatui obtained an Associate's degree in Web Page, Digital/Multimedia and Information Resources Design from Université Côte d'Azur, where they studied from 2012 to 2015. In addition to their degree, Doru Calmatui also obtained several certifications in digital marketing and e-commerce. In June 2023, they earned the certification in "Attract and Engage Customers with Digital Marketing" from Google. Furthermore, in March 2023, they obtained the certification in "Foundations of Digital Marketing and E-commerce" from Google. Finally, in January 2023, Doru Calmatui obtained the "Product-led Certification" from Pendo.io.

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Timeline

  • Customer Operations Specialist

    August 1, 2021 - present