Desmond Addae is an experienced professional with a background in customer support and technical assistance, currently serving as a Customer Advocate at Typeform since April 2021. Prior experience includes roles as a Fulfillment Associate at Amazon, where responsibilities included supporting delivery drivers and maintaining warehouse standards, and as a Technical Support representative at Keap / Infusionsoft, aiding entrepreneurs with e-commerce solutions and collaborating with advanced support teams. Desmond also worked as a Customer Success Advocate at Ultimate Software, focusing on client education and support, and had a freelance career in audio engineering and music production. Prior to that, Desmond held a Client Support Specialist position at CareerBuilder.com, managing support tickets while providing training and mentoring. Desmond holds a Bachelor's Degree in Business Administration and Management from The University of Texas at Arlington.
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