U-Haul is an American moving equipment and storage rental company, based in Phoenix, Arizona, that has been in operation since 1945.

Retail

U-Haul

U-Haul's headquarters in Phoenix, AZ, United States

John C. Taylor

Jeremy Frank

Brandon Blaskowski

Jeremy Brick

Douglas A. Ducey

James J. Grogan

Edward J. Shoen

James E. Acridge

John P. Brogan

Richard J. Herrera

Karl A. Schmidt

Samuel J. Shoen

Roberta Roberts Shank

Thomas W. Hayes

Doug M. Bell

Jason A. Berg

Kristine K. Campbell

Maria L. Bell

Robert W. Simmons

Matthew F. Braccia

This department manages customer inquiries, provides support, and ensures customer satisfaction through effective communication and resolution of issues.

Customer Service

The Software Development Team at U-Haul is responsible for designing, developing, and maintaining the company’s software solutions to enhance operational efficiency and improve customer experience. This team focuses on a range of technologies, from legacy systems like COBOL to modern applications, including payment systems and mobile development, ensuring seamless integration and functionality across U-Haul's platforms. Through collaboration and innovation, they play a crucial role in supporting the company's mission to provide reliable moving and storage services.

Software Development Team

This department oversees and coordinates the overall management functions and strategic initiatives within the organization.

Management Operations

This department manages and oversees field activities to ensure effective operations and resource allocation.

Field Operations

This department manages all aspects of reservations, ensuring efficient handling and customer satisfaction.

Reservations Department

This department focuses on analyzing data and providing insights to support business decision-making and strategy.

U-Haul

Org chart

Board & advisors

Teams

Customer Service

Software Development Team

Management Operations

Field Operations

Reservations Department

Analytics and Insights

Offices

U-Haul

Org chart

Board & advisors

Teams

Customer Service

Software Development Team

Management Operations

Field Operations

Reservations Department

Analytics and Insights

Offices

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