Federico Ferro is a Customer Experience Senior Manager with over 10 years of supply chain experience, primarily in the automotive and FMCG industries. They hold a degree in International Trade and an MBA from Universidad Torcuato Di Tella. Previously, Federico held various roles in companies such as SC Johnson, Faurecia, and Unilever. Currently, they are a professor at UADE and have been managing customer experience at Mercado Libre since 2020. Federico is known for being goal-oriented and passionate about learning and team development.
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