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Peter Chen

Contact Center Team Lead at ubank

Peter Chen is a seasoned professional with extensive experience in customer service, business development, and team leadership across various financial services firms. Currently serving as the Contact Center Team Lead at ubank since May 2023, Peter previously held positions such as Client Services Team Leader at DLL and Customer Success Team Leader at Prospa, where responsibilities included managing client relationships, optimizing customer experiences, and driving business growth through value selling. Peter's career also includes roles at CDM Direct as Business Development Manager and at Skandia Asset Management as Fund Administrator, along with foundational experience at Commonwealth Bank and CommSec. Peter holds an MBA in Finance from the University of Technology Sydney and advanced degrees in Chinese Studies and Economics from the University of Sydney.

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