Ricardo Serrano is the Director of Arts ISIT at the University of British Columbia, where they provide educational and technology leadership within the Faculty of Arts since 2020. Previously, they served as the ISIT Help Desk Manager and in other IT roles at the same institution from 2008 to 2013. Additionally, they worked as a Programmer Consultant at the University of Victoria from 2003 to 2005. Ricardo holds an Engineer's degree in Civil Engineering from Universidad Industrial de Santander and a degree in Applied Information Technology from ITI Information Technology Institute.
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