Adeilson Ramos is a dedicated back-office professional with 17 years of experience, specializing in customer service and strategic support to enhance internal process efficiency. Currently serving as a Subject Matter Expert at Uber, Adeilson has a proven track record in technical support and operational supervision, having held roles at Concentrix and Home Agent S.A. Adeilson’s analytical skills and commitment to excellence drive their passion for problem-solving and customer satisfaction. They hold a degree in Information Technology from FATEC and are pursuing a postgraduate degree in Data Analysis at Universidade Anhanguera São Paulo.
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