Alfonso Gonzalez served as the LATAM Program Lead for Safety Support at Uber, where they developed and implemented customer support strategies across the region. Previously, they held roles including Senior Project Manager and Business Consultant, focusing on operational efficiency and strategic planning. In their early career, Alfonso was the Director of Western Europe and North America for AIESEC, leading teams across multiple countries. They possess a Master’s degree in Economics and a Bachelor’s degree in International Relations from ITAM.
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