Amber Mann is a customer experience and operations leader with over 7 years of experience in dynamic, high-stakes environments. They currently work as a Senior COE Specialist II in Executive Community Relations at Uber and as an Escalations Team Lead at Enova, where they support high-priority escalations and drive operational change. Previously, Amber held positions such as Assistant Store Manager at Tommy Hilfiger and DSW, focusing on team performance and operational excellence. They are recognized for their data-driven approach to problem-solving and have successfully enhanced processes across multiple industries. Amber graduated from West Aurora High School in 2017.
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