Amir Ikram is a seasoned professional with 15 years of experience in customer services, operations, analytics, and workforce management. They held various leadership roles at Ovex Technologies, where they focused on team development, project management, and operational improvements. Currently, Amir serves as the Analytics & Greenlight Lead at Uber, where they ensure quality service provision and have significantly improved customer experience metrics. Amir holds both a Bachelor's and a Master's degree from the University of the Punjab in Lahore.
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