Andrew McIllmurray

Andrew McIllmurray is a global operations and customer experience executive with over two decades of experience. Currently serving as the Global Head of Support Operations Strategy and Governance at Uber, they oversee strategy and governance for a global BPO partner network. Previously, Andrew held various leadership roles at Convergys and TELUS International, where they were instrumental in revenue growth and operational performance. Their earlier experience includes positions at Electronic Data Systems, where they implemented performance management systems and led consulting teams to improve contact center operations. Andrew earned a degree in History from the University of Windsor.