Andy Willard

Andy Willard is a Senior Customer Success Manager at Uber Transit, where they currently enhance customer experiences in the transit sector. Previously, they held positions as a Customer Success Manager at Clever Devices and TransLoc, overseeing post-implementation services for various transit agencies. Andy also served as a Public Engagement Specialist with GoTriangle, managing community relationships and organizing public events. They began their career as an Assistant University Editor at The Daily Tar Heel and have experience in client services from their stint at Coleman Research. Andy earned a Bachelor’s Degree in Broadcast Journalism from the UNC School of Media and Journalism.