Arnav Jain is an experienced product leader currently serving as the Product Leader for Customer Experience at Uber since March 2019, where responsibilities include building products aimed at enhancing customer service. Prior to this role, Arnav served as the Global Head of Strategy Analytics & Data Products at Uber and held the position of Senior Manager for Product Strategy & Analytics at Genentech, focusing on Go-to-market strategies and optimizing market share through data analysis. Earlier experience includes working as a Business Consultant at ZS Associates, where Arnav developed scalable data products for Fortune 500 healthcare companies. Arnav holds an MBA from INSEAD and a Bachelor of Engineering in Electronics and Communication from Delhi College of Engineering.
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