Ashley Luong

Senior Customer Success Manager, Strategic Enterprise

Ashley Luong is a skilled professional in customer success and account management, currently serving as a Senior Customer Success Manager for Strategic Enterprise at Uber since September 2025. Prior experience includes a role as Senior Strategic Customer Success Manager at Snappy, where effective project execution and problem-solving led to rapid promotions. At Better, Ashley focused on customer success management, while previous tenure at 3Q/DEPT involved significant contributions to mobile marketing through strategic collaboration and relationship management. Ashley holds a Bachelor of Arts in Communication and Media Studies from UC San Diego and also studied at the University of Glasgow.

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