Augusta Russell

Augusta Russell has a diverse professional background with substantial experience in customer service, management, and production coordination. Starting as an Assistant Manager at Noodles & Company from March 2001 to June 2006, Augusta transitioned to Udi's Food as a Production Coordinator until January 2009, overseeing bakery accounts and production quotas. Augusta later joined Gilt Groupe as a Customer Service Specialist from November 2011 to August 2015, excelling in email, chat, and phone communication. From August 2015 to September 2018, Augusta worked with Uber, contributing to the Incident Response Team and later as a Safety Quality Assurance Specialist. Augusta holds a Bachelor's degree in Counseling and Addiction Studies from the Irish College of Humanities and Applied Sciences, earned between 2010 and 2013.