Aurora Steil

Aurora Steil is a seasoned Sr. Community Operations Manager at Uber, with extensive experience leading multiple lines of business, managing teams, and implementing key performance indicators. Since joining Uber in July 2018, Aurora has effectively navigated global constructs and facilitated significant organizational improvements, such as project initiatives and data management. Prior to this role, Aurora demonstrated leadership as a Community Operations Manager and Customer Support Team Lead, where responsibilities included launching specialized programs and training team leads. Aurora's diverse background also includes roles in the hospitality sector and non-profit organizations, highlighting strong skills in team management, customer relations, and operational efficiency. Aurora holds a Bachelor of Science in Communication and Media Studies from DePaul University.