Ben Gollow

Ben Gollow is an experienced professional in customer operations and management, currently serving as Senior Manager of Customer Operations at Uber since May 2018, where responsibilities include managing the ANZ identity program and overseeing offshore customer support teams. Previous roles at Uber include Customer Operations Manager and Greenlight Operations Manager, focusing on driver support and strategic engagement. Ben's background includes work with the World Economic Forum as a Perth Shaper, and experience in various management roles at organizations such as Buena Vista Hotel, Social Ventures Australia, and Deloitte Australia. Educational credentials include a Bachelor of Economics and Bachelor of Commerce from The University of Western Australia, a Postgraduate Diploma in Sustainability and Climate Change Policy from Curtin University, and completion of courses in Change Management and Operations Management from Harvard Business School Online.