Chris Chang, MBA, is a highly analytical professional currently leading the North Asia Uber Direct Customer Experience team. With a proven track record in customer success and project management, Chris has previously held key roles at Gogoro and Cathay Pacific Airways, where they excelled in enhancing customer support and service standards. As a co-founder of FlySIM Card, Chris was instrumental in developing business strategies that led to the company's successful acquisition. Chris holds a Master of Business Administration from the University of Illinois Urbana-Champaign and is engaged in various international studies and language programs.
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