Cleo Fung has extensive experience in operations, digital innovation, and CRM, having worked with prominent companies such as Starbucks and Uber. They began their career with an internship at Community Business and progressed through various roles, including CRM Associate and Operations Manager at Uber. Cleo has also contributed to digital transformation initiatives at K11 Concepts Limited and was involved in strategic development for the company's operations. They hold a BSocSc in Sociology with a minor in Media and Cultural Studies from The University of Hong Kong and completed an exchange study in Policy Studies at Chuo University. Currently, Cleo serves as the Marketplace Operations Lead at Uber in Toronto.
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