Danica Espadon

Danica Espadon is an experienced professional with a diverse background in consumer support and nursing. Currently serving as ANZ L2 Consumer and Earner Senior Team Lead at Uber since January 2016, Danica manages a team of 53, overseeing escalated concerns for both Eats and Rides sectors, and drives region-wide projects to enhance support processes. Prior to this role, Danica contributed as an ANZ L2 Consumer Senior Team Lead and a Community Operations Specialist at Uber, focusing on strategic improvement and addressing complex concerns. Earlier experience includes freelance academic writing for nursing students at Lugic Inc., and a role as an Occupational Health Nurse at Health Delivery System, Inc. Danica holds a Bachelor of Science in Nursing from Manila Doctors College, completed in 2008.