Daniela Carrillo

Daniela Carrillo is currently the New Modalities Program Manager at Uber, where they define support experiences and improve operational strategies for various user modalities. Previously, they held roles such as CX New Modalities Program Specialist and Content Specialist at Uber, as well as Communications Specialist at Boletia. Daniela's earlier experience includes positions focused on community management, internal communications, and training, with a strong foundation in organizational communication from Universidad Autónoma de Aguascalientes. They are passionate about sharing knowledge and skills with others while fostering a love for music, photography, and sustainability.