Danielle C.

Danielle C. is currently a Program Lead at Uber, where they build customer support experiences across the Rides and Eats businesses, with a focus on safety. Previously, they held roles in customer insights and research at various organizations, including the NSW Department of Planning, Industry and Environment, Accenture, and Kantar, where they specialized in consumer insights and market research across multiple industries. Their experience spans from 2017 to 2021, wherein they contributed to projects related to customer experience and engagement.