Emily M. is a Senior COE Specialist at Uber, where they leverage their extensive experience in healthcare. Previously, Emily worked as a Hearing Instrument Specialist at HearingLife and Lucid Hearing, following a role as a Newborn Hearing Screening Technician at MEDNAX. Emily holds a Bachelor's degree in Audiology and Speech-Language Pathology from the University of Iowa, where they also contributed to the Audiology Research Lab and the University Hospital & Clinics. Initially, Emily started their career in customer service at California Pizza Kitchen and Tap House Grill, honing their interpersonal skills and dedication to improving lives through hearing technology.