Esteban Avila is currently the Site Lead at Uber, having previously served as a Senior Community Operations Manager and bringing extensive experience in operations management. They held the position of Director of the Shared Service Center at BCD Travel from 2011 to 2016 and have also worked as a Senior Director of Operations at Newtech, S.R.L. and Director of Operations at Concentrix. With a strong background in the outsourcing and offshoring industry, Esteban is skilled in negotiation, customer service, and the healthcare and financial support sectors. They are committed to developing future leaders within the business delivery verticals while pursuing degrees in Computer Science and Mechanical Engineering at Universidad Fidelitas and CEA Institute, respectively.
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