Hadley Ferguson

Hadley Ferguson is the Director of Global Content at Uber, where they lead a team focused on creating and optimizing content for users and agents worldwide. With over a decade of experience at Uber, Hadley has held various roles in Community Operations, Learning and Development, and Customer Support. They possess core competencies in Operations, Leadership, and Customer Experience, demonstrating a passion for building high-performing teams and driving operational excellence. Hadley previously worked at brands such as Nicole Miller and lululemon athletica, where they developed skills in retail management and customer service. They earned a Bachelor of Science in Consumer Sciences, specializing in Fashion Merchandising, from the University of Georgia.