James Lyle is a Safety Investigations Specialist III at Uber, bringing extensive expertise in service supervision and customer experience. Previously, Lyle served as a Service Supervisor at Ritchies Supa IGA from 2018 to 2022, where Lyle managed shifts, resolved customer inquiries, and oversaw cash handling. Lyle has also held roles in customer support at Sydney Water and various positions at McDonald's, including Shift Supervisor, where Lyle focused on hazard identification and risk management. Lyle earned a Bachelor of Commerce in Management from the University of Wollongong in 2020.
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