Jonathan F. possesses extensive experience in incident response and customer service within the technology and service sectors. Jonathan F. began working at Teleperformance Brasil as a Customer Service Representative on the Incident Response Team from March 2017 to October 2019 before advancing to the role of Subject Matter Expert at Teleperformance from October 2019 to November 2020. Currently, Jonathan F. serves as a COE Especialist II at Uber, starting in May 2021.
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