Jorge Valencia has extensive experience in public safety and operations analysis within the tech and telecommunication industries. Currently serving as a Public Safety Response Specialist for Uber since January 2021, Jorge has held multiple roles, including Public Safety Response Triager and Law Enforcement Response Team Trainee. Prior to this, Jorge worked as an operations analyst at Rappi and contributed to Uber in various capacities from March 2018 to May 2020, focusing on internal process improvements and driver support. Earlier roles include Quality Analyst at PROSA and Customer Service Specialist at AT&T, where Jorge honed skills in operational feedback and technical problem-solving. Jorge holds a degree in Biology from Universidad Nacional Autónoma de México, completed in 2019.
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