Joseph Pike is a seasoned professional with extensive experience in customer service, warranty management, and automotive technology. Currently serving as Claims Team Lead at Uber since April 2025, Joseph has previously held key positions such as Warranty Supervisor at Vantage Mobility and Sr. Supervisor of Customer Advocacy at Upgrade, Inc. A strong background in automotive repair began with roles at establishments like Big Two Toyota and Ken's Automotive Repair, where Joseph developed technical skills and customer service acumen. Educational qualifications include a Bachelor’s in Business Leadership from Grand Canyon University and an Associate’s Degree in Automotive Performance Technology from Mesa Community College.
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