Julia Romano

Julia Romano has extensive experience in content moderation and customer service, having worked with companies such as ManpowerGroup and Majorel Portugal as a Content Moderator and Senior Content Reviewer, respectively, where responsibilities included analyzing online content for quality and compliance, as well as managing sensitive content. Prior to this, Julia served as a Customer Service Representative at Sitel, assisting clients with flight bookings and handling claims. Recently, Julia took on the role of Customer Insights Analyst at Uber, focusing on product support, identifying customer pain points through data analysis, and providing insights for process optimization. Julia holds a degree in Public Translation of English from Universidad Nacional de Cuyo.