Kandyce A. currently serves as the Head of Global Quality at Uber, where responsibilities include designing and managing a comprehensive global quality support program and leading a team to drive continuous business improvement. Prior to this role, Kandyce A. spent over a decade at Comcast in various leadership positions, including Senior Director of Quality Strategy & Operations, where strategic oversight of customer experience quality programs was provided. Additional roles at Comcast included Director of Customer Service Strategy & Operations and Sr. Manager of Quality Strategy & Operations, focusing on enhancing employee and customer experiences through effective leadership and program development. Kandyce A. is actively pursuing a Bachelor of Science in Psychology from Saint Louis University, having previously earned an Associate of Arts and Sciences from Harford Community College and undertaken additional studies at Towson University.
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