Katarzyna Kluk is the Global Service Design Team Lead at Uber, where they currently oversee initiatives aimed at enhancing user experiences. Previously, they served as a Customer Support Team Lead, managing various regional teams and focusing on performance and operational improvements. Katarzyna has also held positions as an Internship Trainee at the International Relations Office of Akademia Ignatianum and as a Sales and Telephone Customer Service Specialist at TradeCorp. They earned a Bachelor's degree in English Philology from Akademia Ignatianum and a Master's degree in Organisation and Management from Uniwersytet Ekonomiczny w Krakowie.
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