Kendall Avery

Kendall Avery is a skilled UX Research Manager II at Uber, with a track record of leading research initiatives to enhance the Rider Experience. Previously, as a User Experience Researcher at Uber, Kendall conducted significant generative and evaluative research for the Uber Rides app, collaborating closely with design and product teams. Prior experience includes serving as a Senior UX Researcher at SAP Concur, where Kendall conducted qualitative research across multiple product areas, and as a Product Manager for Concur Open Subscriptions. Earlier roles included UX Engineer at Nordstrom, where Kendall contributed to improving internal tools and served as Director of Programming for the Residential Community Student Association at the University of Washington. Kendall earned a Bachelor of Science in Human Centered Design and Engineering from the University of Washington in 2016.