Kim Nelson

Kim Nelson serves as the Head of Global Support Operations at Uber since October 2022. Prior experience includes roles such as WW Support Leader for Delivery Partner Management at Microsoft from November 2019 to October 2022, and Executive Director of Tech Ops Partner Strategy and Management at Comcast between August 2018 and November 2019. Kim held the position of Vice President of Account Management at Convergys from January 2007 to May 2018, focusing on strategy and client relationships in the Cable vertical, and earlier served as Director of Account Management. Kim's career began as a Peace Corps Volunteer specializing in small business development. Educational credentials include an MBA from the University of Georgia's Terry College of Business and a BS in Marketing and International Business from the University of Dayton.