Lalitha Tadavarthy

Lalitha Tadavarthy is a Service Delivery and Vendor Operations leader with over 8 years of experience in operational excellence, BPO strategy optimization, and vendor relationship management across global markets. Currently, as a Service Delivery Manager at Uber, Lalitha focuses on enhancing service quality and streamlining operations through cross-functional initiatives. Throughout their tenure at Uber, they have led critical programs, launched support operations in new regions, and managed global vendor networks. Lalitha's core expertise includes BPO planning, contract negotiation, and performance management, while they also engage in volunteer work related to food sustainability and child education. They hold a Bachelor of Science in Mathematics and Computer Science and a PGDHRM in Human Resources Management.